Case information - post-paid order
RMA#
MSISDN
Status
Incomplete
No-Stock
No-Appointment
Ready to Queue
Complete
Processed
Envelope sent
Envelope received
Shipped
Returned from Customer
Closed
Deleted
Cancelled
Failed Delivery
Priority
Service
On-Site
Send-In
Delivery-Only
Shipping #
Creation Date
Created by
Last Change
Changed by
Article information
Product group
No group selected
Sony-ericsson standalone
IMEI in
IMEI out
Fault code
No fault
Toetsen werken niet goed
Simcard number
Extra Complaint information
Defective article(s)
Replacement article(s)
Available
1
No phone selected
Sony-Ericsson Silver handset
1
No phone selected
Sony-Ericsson Silver handset
1
2
No accessory
Sony-Ericsson R600 battery
2
No accessory
Bosch 738/509 Charger
Sony-Ericsson R600 battery
2
3
No accessory
3
No accessory
3
4
No accessory
4
No accessory
4
Customer information
Case ID
Customer ID
or
Employee ID
Name
Contact Phone
E-mail
Allows SMS
Delivery information
Company
Recipient
Phone # Delivery
Extra address info
Zip code
No.
Street
City
Warranty
Date of purchase (dd/mm/jjjj)
Date of activation (dd/mm/jjjj)
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